Working schedule and holidays

We know how it's important for our clients to know when to expect our response to their request. That's why we would like to share with you information regarding our regular working schedule and all holidays when everyone in Drudesk has a day off. 

Working schedule.

Business hours when our customer service managers are actively working to give customers a better sense of when to expect a response - Monday - Friday, from 9:00 AM to 6:00 PM (Kyiv time). We do not work on the weekend usually but this option is available for urgent tasks and it can be discussed separately.

Also, here is our calendar* where you can see when we have a day off and you can subsribe to this calender to receive email notifications about our upcomming vacations. 

*A list of holidays and 6-hours working days may be changed. We'll update the calendar if something comes up. 

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Questions
If you have any questions that may be related to this topic please contact us: support@service.drudesk.com